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      Secure Comfort

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      Furnaces-Heating, Air Conditioning Contractors & Systems, Heat Pumps

      24 Roy St Suite 435, Seattle, WA 98109

      425-244-3038

      OPEN NOW: 
      Today: Open 24 Hours
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      REVIEW SUMMARY

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      1 Reviews
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      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      C
      chil1e26

      08/19/17

      review count1photo count0

      DO NOT HIRE ROBERT ALEXANDER FOR ANY WORK!!!!!!!!!!! He has poor workmanship and unethical business practice. He has cases filed against him for not pulling permits for jobs he has performed. He is doing electrical work with a suspended electrical license. Expired May 2017. Look it up on Labor and Industry website. He installed a new heat pump in our attic and it leaked water. He tried to fix the water leak, and after several attempts he somewhat controlled the water leak. Unfortunately, the unit installed in the attic does not look like what he originally installed. Now, it's dented, pieced together, wrapped in various types of tape--it looks like Frankenstein. We paid for and expected a 15 SEER unit installation. Unbeknownst to us, a 14 SEER unit was installed without our approval. No refund or explanation was ever offered. Due to the water leak, we now have to have our ceiling drywall and attic platform inspected and repaired. Robert agreed to pay for the drywall repair, but we're not holding our breath that he'll follow through on that because he won't pay for the permit that he was originally supposed to do. Even though it was included in the "Flat Fee Rate" as per the contract. Also, on his contract he has expired licenses of plumbers that aren't even his licenses.

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      DETAILS

      Our Heating Systems Will Give You Peace Of Mind.

      General Info
      * People usually take a comfortable working and living space for granted without a second thought; they just expect it. The best way to control the temperature in your home or office is to install a good heating system. Your comfort and satisfaction are of prime importance to us. We are the leading Seattle Heating and Cooling Company prepared to assist you in choosing the best options to serve your needs with complete satisfaction. We offer service needs and repairs which may develop on one of the coldest or hottest days of the year. Our work is guaranteed with a promise and we stand by our reputation from many satisfied customers. * Our specialties are commercial and residential heating, cooling, ventilation and indoor air quality. Our company, Secure Comfort is proud to feature high quality, reliable and energy efficient systems matched with preventive maintenance service. * Our goal is to see that you stay warm and cozy in winter and comfortable in summer by maintaining the system and checking that equipment is in excellent working order. We provide routine preventative maintenance service. * Whether you have a gas or electric furnace or heat pump, our expert technicians who are qualified to maintain, repair and replace all makes and models will keep them running smoothly. * We are proud to be a local family operated company with many years in the HVAC construction industry. We begin each job with the goal of not only meeting but exceeding your expectations. To assist you in dealing with the challenges of the energy crises which homeowners are facing daily, our professional goal is to remain informed and keep up to date in every aspect relating to cooling and heating matters in order to make your home the most efficient and comfortable throughout the year. We guarantee our highly trained service comfort advisers have all been background checked and drug tested. We are trained to have the highest level of ethical values. * Free Estimates are now available with our Comfort Specialist * Call us today for all your cooling and heating needs!
      Extra Phones

      EmergencyPhone: 425-244-3038

      Hours
      Regular Hours
      Mon - Sun:
      Categories
      Furnaces-Heating, Air Conditioning Contractors & Systems, Heat Pumps, Heating Contractors & Specialties
      Services/Products
      * Air conditioning * Furnace * Filters & Controls * Thermostat
      Payment Options
      Brands
      * American Standard
      Neighborhoods
      Queen Anne, Lower Queen Anne
      AKA

      Secure Comfort Tech

      Other Information

      Services: Duct Repair & Service, Heating, Commercial Air Conditioning, Air Conditioning

      Warranties: Yes

      Free Estimates: Yes

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.