I had A-1 "Superior" out to my house and the "professional" technician was a creep. Not only did he arrive late, but he then was extremely rude. He made condescending comments about my respectability as a safe driver. To say I was livid does not explain it because this jerk was at my home. So imagine my disappointment when I called the store and was told I was mistaken about the appointment time and was reminded that they hire only the most professional technicians. Avoid these people at all costs to save yourself some grief.