WORST CUSTOMER SERVICE. I CALLED REPEATEDLY TO GET HELP LOOKING FIR AN ITEM AND THE WOMAN WHO ANSWERED PUT ME ON HOLD OVER AND OVER AGAIN AND WOULD NOT GIVE ME TO A MANAGER. I KEPT CALLING BACK AND GETTING PUT ON HOLD. SHE REFUSED TO GIVE ME HER NAME. THEN I CALLED FOR THE 6TH TIME AND SHE LET IT RING FOREVER AND EVENTUALLY PICKED UP THE PHONE AND HUNG UP ON ME!!! THEN THE LINE WAS "BUSY" FOR THE FOLLOWING 20 MINUTES!