I have been using Beau's for a number of years but recently Beau's came to a home I recently purchased and installed a new AC unit. Beau's tolerated a lot from my lender but hung in there. They had to wait for 32 days to receive their pay from the installation of my unit and never did they complain or threaten to take the unit back. Beau's came out of pocket to purchase the unit I needed and waited patiently for their pay and for this I am extremely thankful. It's very hard to find honest, hard working businessmen who's out to help the public and not take advantage of the little people. I can honestly say, Beau's has obtained a customer for life. My ac/heating unit is running great and I recommend Beau's highly to anyone looking for an honest business to use for their AC/Heating problems.