Big Thank you to Glen, Gary and Mark in the service dept at Vans RV for all of your help to repair our 2015 GreyHawk Motor home damaged by an electrical power surge. Top quality service, friendly and affordable.

These guys also made it possible to continue our pre-paid non refundable trip for our Anniversary while waiting to repair our motorhome. There are not enough words to express our gratitude to these guys for their concern and support! Its rare to find this kind customer service and care in a business these days. Thank you again! You guys Rock!

Joe and Mare

My wife and I went to vans to look at A 2007 Keystone Copper Canyon that ended up having very little water damage at first.. Put down a $250 deposit... Made plans on picking up the trailer within 3 to 4 months. Within that time they were supposed to fix the little damage that was their previous... Also gave them $1250 within the first month as payment towards total balance due.. Within that time of the Second payment of $1250 towards balance due there was an extreme amount of water damage in the trailer...slide outs left open windows were open trailer was unlocked. I noticed all this about 90 days after my first deposit of $250.. Which in the meantime already gave them $1250 towards balance due... I finally went into vans one afternoon and told him that I was backing out of the deal ... Due to extreme water damage to trailer ..I would've liked at least my $1250 back. They refused to give me a dime back.. So I was out $1500 because of their lack of communication and being professional.. I would just like to forewarn anyone about vans dishonesty and ability to conduct business in the right way.

Do not trust this company. They refuse to give us our deposit back. When we first looked and put the initial deposit down there was no sign of water damaged. When my husband went back a few weeks later to give them more money he noticed substantial water damage and asked them to close the pop-outs and fix the damage. He left more money with them. We stopped by one Sunday about three weeks ago and they were closed (even though the website says they are open) so we don t know if they completely fixed the water damage or not. Last week I received a voicemail message from the sales rep asking me when I was coming to do paperwork and start loan approval process. However, this weekend we were at a friends campground and they told us about someone they know that has a trailer for sale. This unit is newer with no water damage and much less money and we have decided that it would be better for us. Now they refuse to give us any of our deposit back (both the inital amount and the additional mone