Karen Jones, the manager of your Martinsville, VA store, is one of the finest managers that you have. She is efficient, knowledgeable, professional, and extremely helpful. I have known Karen for over 6 years, having met her when I moved here from NO VA and needed furniture. It takes a special manager to keep an efficient staff, working at a high level of efficiently. Karen is a precious commodity, hold on to her.

I would just like to take a minute and let you know how much my husband and I appreciate the service that we get when we shop at your Collinsville Va location. We are honored to say that your store manager Karen Jones is such a wonderful person and an empolyee. She always takes as much time as we need to see that we are satisifed with the service and products that your store carries. Our whole house is furnished with Schewels furniture. We do have a number of deliveries. I have had really good service from the delivery guys (Joey & Gary)for this location also. They are very respectful and seem to really hace pride in what they do. People like Karen, Joey and Gary are the kind of people that keep me spending money in your Collinsville location! Keep up the good work! I really appreciate these employees!!!!!!!!

I just wanted to say that I had an issue where I couldn't get the legs on my couch, called the Martinsburg location last night and today, someone named Richard was sent out promptly to assist me. I am very pleased with the service. Keep up the good work!

I would like to compliment one of your sales associates, Jeff Thompson, who worked at the Roanoke Rapids, NC store but has recently transferred to the Emporia, VA store. Jeff was great -- I told him that I wanted a recliner for my bedroom and he showed me the available recliners. When I saw what I wanted but did not like the color or the size, Jeff paid attention to what I desired and offered to find it at the other store. The next day, he called to let me know he had found a recliner to meet my needs. Not only did he find a recliner that matched my color and size needs, it was also on sale. I appreciate the fact that he took the time to find exactly what I wanted and he took the time to call me about it as he had promised. He is truly a great sales consultant!