Unbelievably loud trains. I mean, unbelievably LOUD!Owners try to downplay it like every place in the area has the same noise. Not true. They will refuse to refund any money. The place is a ripoff.

The "OutBack" room at the Columbia Gorge Riverside Lodge has windows that wrap all the way around the room, single pane glass, and the town RailRoad Crossing is about 35 feet from the door. The majority of the windows face the tracks, and the floor is hardwood providing no additional buffer from the LOUD trains that go by all night long, blowing thier whistles as they go through the crossing. This information was played down, and not explicitly mentioned prior to our arrival/purchase. The heating device didn't work properly and the room was intolerably hot. My massage in the room scheduelled through the resort cancelled at the last minute. We left a day early due to absolute stress and frustration. I had made my needs very clear during booking. I needed to Rest. Mngr refunded me $61 of a $172. rate for 2 nights. TOTAL RIP OFF. I suggested they use that room as a massage room, or better yet, storage, rather than for an over night rental. Mngr was unconcious & made alot of excuses