This small unassuming shop is actually run by a bunch of thieves, who try to pass themselves off as kindly old grandmothers. i paid upfront for my cushion and when it was finally ready for pickup (!), i was shocked when the 2 1/2" cushion i paid for, was only 1" thick. it looked so cheap and tacky and i cried all the way home in the car. when i tried to talk to the saleslady she just shrugged her shoulder's and said there was nothing she could do to fix it, and she wouldn't give me any refund for the difference in cost between the high-end premium cushion i paid for, and the flimsy looks like it came from a craft store, cushion i received. she didn't offer to do anything to make it right. so all i can do is help warn unsuspecting customers to stay clear-this place is run by charlatans!