Requested appointment for root canal and I took day off went doctor they said they gave me appointment for cleaning I was shocked and they said simply apologize their apologize cost my day for nothing as a contractor I lost one day wages.

I went to Dr. Dufner to have multiple fillings done on left side of my mouth. He told me I had a total of 13 cavities in my mouth. (Which I thought were a lot but trusted him as a Dr.) I payed $608 up front before the procedure. This was the first procedure and the next would be on March 21 to do the right side. (I have since canceled that appointment.) During the procedure the Dr. popped my jaw while filling a cavity. The next day I had terrible pain on my upper right teeth and right jaw. I called and they said this is normal if pain persists to call back in 2-3 days. I called back on and got an answering service . They told me they would relay the message. On I called at 8:30 AM and a lady told me she would let the dentist know and would call me later. I called again at 12:45 PM and was told that they were gone for the day (even though they are supposed to close at 1:00 PM). I called again and got the answering service again. He told me they were out of the office for a short vacation. I called back and they scheduled me in at 2:00. I went in and they took an x-ray and the Dr. came in and explained that the filling was too large and he would need to buzz it down. Without numbing me or using a topical numbing agent he starts drilling/sanding on the filling which is really painful. He messed up another tooth in the process when I jerked from the pain. He got up basically as soon as he said this and said if pain persists to come back in a week. I left the office still in pain.

I went to another dentist to be seen about the pain. I still could not eat or use the left side of my mouth. He is saying I will most likely need a root canal as the filling is touching the nerve and that is the cause of the pain.

Excellent dentist. Staff is always very helpful and love all the reminders I get about my appointment. Best teeth cleaning I have ever had. Highly recommend to anyone looking for a dentist!