To start off with the positives, my garage door was fixed. The problem is that it cost about 4 times the quoted price. This would be understandable if it was due to scope change (e.g. repair required more extensive work than initially thought) but that wasn't the case. The quote was exceeded simply having the repairmen drive to my house. I understand the workers have to be paid while they are driving but my address was given when I asked for a quote and should have been included in the estimate. For some reason they couldn't purchase the ~$50 part based on my description or pictures so they charged me ~$300 to perform an inspection. Their office staff are either incompetent or dishonest if their quote is exceeded simply by their workers coming to the job site and I wouldn't do business with this company again.

DON'T USE THIS COMPANY - They are taking advantage of the elderly in the Troy New York Area. The replaced a door in the side of my garage, put it in backwards, charged me extra to fix the problem that they created, and then never replaced the aluminum siding on the trim around the door. The door still doesn't close correctly. There are now openings around the door where there were none before.