I have never had a bad experience in the shop, and I have gone there about a dozen times. Their merchandise is expensive, but the quality is great. I don't know if Suzanne is the owner or not, but she is a jewel.

I would not recommend this place to anyone. The beads are over priced, and the owner was rude and unprofessional. The owner also had friends just sitting there talking. Because she was sitting and talking with her friends she didnt ask my friend and i if we needed help until we were almost done, then she followed us around the store like we were thieves or something. She made us feel very unwelcome. We will never go back and dont advice anyone else to either.