Terrible service, four visits so far and our (new) dishwasher is still not repaired. Technician has come without the correct part twice, rescheduled twice, only to arrive without the correct part, once again. The back office is polite, but ineffective; the owner, unavailable. Unacceptable service and response time, look elsewhere for reliable service. In fact, they recommended I take my business elsewhere. Interesting business model.

AWFUL SERVICE, RUDE TECH'S, AND THE OWNER IS JUST AS BAD. I HAD AN APPOINTMENT AND ASKED THEM TO GIVE ME A 20 MINUTE PRECALL, WHICH THE DID AND LEFT A VOICE MAIL, STATING THEY WERE ON THE WAY. 7 MINUTES AFTER THEIR PHONE CALL I RETURNED THE CALL AND THE TECH SAID HE ALREADY LEFT, HE WASN'T WAITING AROUND, AND I WAS TO CALL BACK AND MAKE ANOTHER APPOINTMENT. I SAID I WAS 2 MINUTES AWAY AND IT HAD NOT BEEN 20 MINUTES SINCE YOU CALLED, WOULD YOU COME BACK? HE SAID MAN DON'T YOU GET IT, I HAVE OTHER JOBS ASIDE FROM YOURS TO DO AND I AM NOT WAITNG AROUND FOR YOU.MAKE ANOTHER APPOINTMENT. I CALLED THE OWNER AND HE BASICALLY SAID THE SAME THING. I SAID YOU GAVE ME A 20 MINUTE PRECALL AND LEFT IN 7, IS THAT NORMAL PRACTICE? AND HE SAID WE WILL NOT DO WORK FOR YOU, CALL SOMEONE ELSE. THEY ARE NOT "CUSTOMER SERVICE ORIENTED". THEY ARE AN AWUFUL SERVICE COMPANY. NEVER USE THEM!!!!!!