this guys are garbage!!!rude and cocky little $#!+$....go somewhere else and DO NOT i repeat DO NOT DO BUSINESS WITH THIS GUYS FOR THE LOVE OF GOD!!!!

WHAT A COOL PLACE !!!!! I stopped in on saturday, the weather was real nice so they were very, very busy. It seemed as if thet were understaffed, but several of the salesman made sure to greet me and ask if I needed help. AT one point the owner even came out to help, they were not pushy they answered all my questions. I came in to look at a Honda 750 shadow they had in stock. I had did my reseach on this bike but never sat on one. The salesman pulled the Shadow out and show me all the other features. He ask what was important to me and base on my answers he offer to show me a few more models that may fit my needs better. They carry Honda, Yamaha, Kawasaki, and Suzuki. I looked at the Yamaha V-Star, the Suzuki C50T, and the Kawasaki Vulcan 900 LT. After the salesman went over all the specs and features on each I was able to choice the perfect motorcycle for me, the Kawasaki Vulcan900 LT. With the ... Show full review

Last October, I took my bike in to Cycle World to have the tires replaced and an annual tune up.



When I got the bike back, I noticed that bolts were a bit rounded and hex screws had burrs. Not a good sign of good wrenching. Once I got home, I looked closer and noticed that they had put a rear tire on my front wheel! I new that because the tire said "rear wheel use only" on the side wall. Not too good from a safety standpoint.....and not rocket science.



I brought the bike back and they replaced the tire. When I got the bike back, it had a large fresh scratch on the front fender. I pointed it out to the service guy and he said, well if you hang around, I can show it to the service manager, but I don't think there is anything we can do.....and they didn't do a thing. Not a biggie, I touched it up.



Last month while riding, I started to leak oil from the rocker panel on the rear cylinder. I took it to another shop (having vowed not to go back to Cycle World). It seems when I had the tune up done at Cycle World the bolt was stripped and over time, worked itself out a bit. Apparently, the Cycle World mechanic hadn't torqued the bolt and overtightened it causing it to strip.



So if you want good wrenching and want safe riding, look to another shop.

These people are rude and treat you like an idiot! I will never set foot in this establishment again!! And as for the review labeled 'Happy Customers' I have seen that review, word for word on several sites.. I would not put it past Cycle World to have reviewed themselves, as I have not yet seen any other good reviews on their business yet!!

Service department is undescribable. I took my 1981 bike there for a state inspection, they told me the items wrong with it and then told me that they do not do ANY work on bikes that old. So I took my bike somewhere else to do the minor adjustments and did not return to Cycle World.

Do not hold Cycle World in Virginia Beach to the terms of the agreement for purchases, it is your fault that you expect them to fulfill their end of the deal. I purchased a Suzuki Boulevard C50 from Cycle World in Virginia Beach Virginia on June 16th 2008 with ordered accessories. I was told that the order will take 3 to 4 days. With that understanding, A portion of the order was delivered close to promised time the rest was to be delivered July 27. After six weeks of waiting for the remainder of the accessories I was informed that I would have to wait until August 15th 2008. That places my order to 8 weeks or longer from the time of purchases. They did find a more expensive version which I was to pay the difference.I did not feel that I should pay that difference since it was their failure to deliver the product that I wanted. After going in circles, the Sales Manager basically told me to take my refund and leave. They took $11,000.00 and have yet delivery the motorcycle I desired.