I went there yesterday to shop with my family and we decided to stop by the new Panda Express. When we got to the line we saw that a lot of food was missing but the counter workers said that the cooks would make anything we wanted. As we decided to give it a shot we all ordered what we wanted. To our surprise there was only 1 cook working and he made sure we got our food. He then came and apologized about it being on hold for a little. We love the service and will return.