Had my scooter repaired. The owner and the mechanic were friendly and responsive -- only took four days, and they did an excellent job. Willing to answer questions and give me advice. The voice mail was full, so I couldn't leave a message, but the phone is answered 85% of the time. Get an estimate of the repair and they will stick by it. If there isa problem, they will handle it immediately --very responsive. I will definately use these folks again if I need a repair.

I have been trying to get a replacment part for a scooter I purchased from Metropolitan Scooters.. This is going into the 5th month with no results. I keep getting the runaround. They demand this and that with no customer service at all. I am very disapointed with this company.

Very upset with company. Ordered scooter and never received it because they do not have it in stock. However my credit card got credited for the amount. Almost one month and still no credit towards my account and no scooter.

Very upset with company. Ordered scooter and never received it because they do not have it in stock. However my credit card got credited for the amount. Almost one month and still no credit towards my account and no scooter.