Ricoh USA Inc
5 Dedrick Pl, West Caldwell, NJ 07006
973-882-2000
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REVIEWS Write a Review
07/27/16
Provided by YP.comDO NOT USE THIS COMPANY FOR ANYTHING!!!!! RUN!!!! ONCE YOU PURCHASE, THEY'VE GOT YOU! I PURCHASED A BRAND NEW RICOH, TOP[ OF THE LINE MACHINE FOR MY SCHOOL. I HAVE HAD IT ALL OF SIX WEEKS AND IT HAS WORKED FOR ONLY ONE OF THOSE WEEKS. THE REPAIRMAN HAS BEEN OUT HERE A TOTAL OF FOUR TIMES, AND NOT ONCE HAS HE GOTTEN IT TO WORK!!!! IT'S LIKE A GUESSING GAME TO FIGURE OUT WHAT IS WRONG WITH IT! THEY ORDER THIS PART, OOPS, THAT DIDN'T WORK, THEY ORDER ANTOHER PART, OOPS, THAT DIDN'T WORK.. GIVE ME A BREAK!! DID I MENTION THAT I PAID CASH? I ASKED FOR A REFUND OR NEW MACHINE AND MY SERVICE REP,MCMINN, SAID THERE IS NO WAY EITHER OF THOSE THINGS WOULD HAPPEN! CAN YOU BELIEVE THAT? WHATEVER HAPPENED TO CUSTOMER LOYALTY? OR GOOD CUSTOMER SERVICE FOR THAT MATTER? I GUESS THE ONLY RECOURSE I HAVE IS LEGAL. I WOULDN'T RECOMMEND THIS COMPANY TO MY ENEMY. IF I WERE YOU, FIND ANOTHER COPIER, IT SOUNDS GOOD, BUT UNDERNEATH ITS AS ROTTEN AS THEY COME!!!!!
03/21/16
Provided by YP.comIf you want your computer to have the best repair possible, bring it here and you won't get dissapointed with what you'll get.
01/06/16
Provided by YP.comNever thought that I can find a particular item and I was so happy to finally find it here! Thanks to the staff for helping me.
- Extra Phones
Phone: 973-852-3618
Phone: 201-518-2900
- Hours
- Do you know the hours for this business?
- Categories
- Copy Machines & Supplies, Copy Machines Service & Repair, Office Furniture & Equipment
- Services/Products
- Document Management Fax Receiving & Sending
- Brands
- Ricoh, global, national
- AKA
Ricoh Business Solutions
- Other Links
https://industry.ricoh.com/en/support/fa_camera_lens/contact