You will not find a better person to care for your fine carpets than Tim. He is truly the best He has been cleaning my carpets for 10 years. Once, after just having my carpets cleaned, I dropped a rhubarb-blueberry pie on my white carpet....I never thought he would be able to get the stain out but he did. He is great with pet odors and stains too. He may be a little more expensive than the budget cleaners but he is worth every penny.