Beautiful Rooms
42 Myron St, West Springfield, MA 01089
413-737-4012
PHOTOS AND VIDEOS
Silver Brook Mill LLC
168 Elm Street, Agawam, MA 01001
Furniture Row
Serving the West Springfield area.
REVIEWS Write a Review
10/14/16
Provided by YP.comLong frustrating story short...do not do business with this company! I ordered a sectional, put down a sizeable deposit and Five months later still no sectional. Nothing but lies to placate me for additional time.
06/02/16
Provided by YP.comWe purchased furniture from this company for our new home. We received a call from the delivery service D&D that our furniture would be delivered the following Tuesday between 9-12. My wife took off work for the delivery. At 1 o'clock she contacted Gary at beautiful rooms. The delivery company contacted my wife back telling her they could not get our furniture on the truck, and said sorry they didn't call. They scheduled our delivery now for 1-1/2 weeks later. The next day I contacted Gary at beautiful rooms because i felt like this was ridiculous. He contacted D&D and the owner called my wife speaking very rudely to her. I contacted the owner and spoke with him and also got Gary on the phone. Gary assured me he would handle the situation. He promised me that he was going to get our furniture delivered earlier. He called me the next few days around 4 central time saying he was still working on it. Since then I have not talked to Gary. DO NOT PURCHASE FROM THIS COMPANY.
06/15/13
Provided by YP.comDealing with this company and the owner Gary has been the biggest nightmare I have ever encountered with any business period. He basically lied to us on delivery time. Items have taken several months, some pieces were damaged, items were delivered covered with dust, his delivery people damaged our new hardwood floors where they had to be re-sanded and we are still waiting on a replacement curio that had scratches in the glass and wood and appeared to be a used piece of furniture that he may have had in inventory for some time. Told us he was giving us 60% off list but never would show us the list price. I feel sorry for the people who get sucked in by this guy on the internet for there is no way of knowing who you are dealing with and if you look at his web page it's obvious he has filtered the results. Beware before you part with your cash with this guy.
- Extra Phones
TollFree: 800-281-9071
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Furniture Stores, Home Furnishings, Interior Designers & Decorators
- Payment Options
- Brands
- Bernhardt, bernhardt, bradington young, hekman, hooker furniture
- Other Links
- Other Email
- Other Information
Price Range : Average