I use option care for their enteral (feeding tube) supplies for years. Now they are not providing the supplies necessary. Their manager Nora was less then professional when I inquired on what is necessary to get the supplies needed. She said I should go to another DME company. WOW...switching DME companies takes a lot of time and effort to coordinate approvals for the necessary supplies. Amazing how horrible this company has turned out to be! They also have an option for having a dietitian see you at your home. But somehow after I started, I never saw the dietitian again. They tell you what you want to hear to get you to get your supplies though them, but it has to be only the supplies they offer. They will not do any special orders. They will not provide anything that is not on their formulary list. Beware! Even if you have been receiving the same supplies for years, they will stop.