they did not pick up all my trash Bad service

Not a bad service, however, they say they started up in the 50's, I only wish they would get out of the 50's when it comes to options on paying your bill. Still can only pay by paper bill and check. No online payment available to my knowledge, and if it is available they don't make it easy to find out how.

My trash was not picked up today. It's 100 degrees and I have bad food in the trash can. I called them to have someone come by and the response was that the trucks were out of the area already. After telling them I have a bear that roams the neighborhood and reminding them I am paying for a service they still would not go out of their way to help. I will say they are great about taking whatever you put out on the curb, but I am going with another trash company due to the rude and lack of customer service.

Great service! The guys that pick up my trash are always friendly. With reading the comment below about the recycling, they are a hauler not a recycling center, i'm sure they don't pile the trash at there place so i'm sure they dont take recycling there either, i think they have a free recycling drop off at the landfill well they have those recycle trailer things at least..

I have had Charlie & Son since I moved to Dale City in July 2008. I have not had any problems with them. Honestly, they work on most holidays which I was very surprised of! Keep up the great work Charlie & Son! ~ Dale City

Friendly professional service, thanks for your effort to keep our neighborhood clean and safe. Great job collection guys.

Charlie's service is excellent. They do a great job in my community and should be commended for their hard work!

Charlie's people are our people FOREVER, they helped my dad with the can one day on our pick up when he was having troubles getting to the curb. This company is so GREAT! Friendly, reliable, caring company, words can not express our thanks enough for what they do.

I have never had any issue with pick ups. When the weather did not permit pick up I appreciated this company not risking lives of their employees and the general public. The holiday schedule is minimal, well deserved and earned more than my days off. Great service and friendly people that do a great job. I highly recommend this company to friends and family.

I just wish they wouldn't forget about picking up my trash and there are way too many holidays they observe, hense again not picking up my trash.~Woodbridge

Charlie and Son is the best! Dependable, reliable, friendly & customer service at its best. A good service and a reasonable price. You do get what you pay for and they have been in business a long time because they are professional top notch company. I know they will do the job right! If you want a great trash servie, CALL Charlie and Son they are great company to do business with. When you call you talk to a real person thats a big plus. When they pick up my trash they leave my can where it is suppose to be. Thanks for the great service and keep up the great work......I am a customer for many years and it is service that can't be found anywhere else. Thanks again Charlie's.