The staff were real nice, from the check in chick to the NP Tom(he works under the dr) He especially was real friendly and made the experience not so dreadful and dull. And he followed up with me as promised. I usually am uncomfortable talking bout personal stuff (yes even though they are dr's) especially with the guy. But he made it comfortable. I can truely say this is the best doc i've had since i had to see a pediatrician. Even better than some of the woman docs.