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Radiance Lifestyle Salon & Spa

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Beauty Salons, Cosmetologists, Day Spas

316 Derby St, Salem, MA 01970

978-741-8110

OPEN NOW: 
Today: 12:00 pm - 8:00 pm

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L
loribo

05/09/08

Provided by YP.com
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not so Aveda attitude!

I visited Radiance in Salem a couple months back... just to browse. I love Aveda and was excited to see that there was one right around the corner from my home! I was not greeted - in fact, I'm not sure anyone even knew I was there! After a few minutes, a pleasant girl came to see how I was. She gave me a tour and she quickly settled my initial poor impression! I made a hair appointment for a couple of weeks from then. I should've stuck with my inital impression. The attitude and energy in there was fierce. The "team" if that's what you want to call them didn't seem to mesh and it was all over their faces. It honestly made me feel uncomfortable. Oh, the haircut was fine, nothing wrong there. When I went to check out there were to employees arguing and one stormed out the door right in front of me. The other, left standing apologized and walked away. As a teacher, I honestly felt like I was in a room with my freshman students. I paid and although it may seem nice to some that they do not accept gratuity, I would rather go to a place that accepts it and I get the service that I want to reward. This whole no-tipping thing is bizarre to me, gratuity is a way of saying that you loved, liked, or didn't approve of a service - but when I'm told that it's not accepted at all... it makes me a bit unsettled to think that perhaps if the were able to receive it - I may have gotten the service I paid for!

Anyway, it's back to the drawing board to find that Aveda attitude on the North Shore!

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DETAILS
Extra Phones

Phone: 781-639-1708

Hours
Regular Hours
Tue:
Wed - Thu:
Fri:
Sat:
Categories
Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Hair Stylists, Nail Salons, Skin Care
Neighborhood
Downtown Salem
AKA

Radiance Aveda Lifestyle Salon & Spa

Radiance Aveda

Other Information

Wheelchair Accessible: Yes

Price Range : Average

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Data provided by one or more of the following: Thryv, Data Axle, Yext.